Satisfied or refunded within 30 days!
1 - Conditions:
The item or items must be the same: new, same brand, same model, same reference, same color, same size, same material.
2 - The offer does not include:
destocking products, sales, promotions, promotional codes, gift vouchers, etc.
3 - Terms:
Get your purchase refunded by sending us your claim within 30 days of the date of your purchase on www.terredechanvre.com (by email or mail, the stamp of the post office authentic), following the following procedure:
in your message or mail, the order number www.terredechanvre.com and the relevant items.
If all of the above conditions are met, the refund will be made at the choice of www.terredechanvre.com,either by a credit on the customer's account, by credit to the customer's bank account, or by bank cheque addressed on behalf of the customer who placed the order and to the billing address within 30 days of notification of the refund.
Incomplete applications will be considered null and void.
To do so, email us your complaint by clicking here or contact us by phone on 0686449273